Studio Policies

STUDIO POLICIES:

COVID-19 Special Policies: 

Considering the current situation some changes and adaptations have been made to make your practice safe and calm.

*STAY AT HOME if you or anyone around you have any symptoms ( cancellation policies are not active at the moment! Cancel last second without any extra fees in case you don’t feel well – just let us know via email). Read more about our specific COVID-19 policies here. *

Cancellation Policies:

Weekly Classes: Please cancel at least three hours before class starts, or you will be charged for the class. 

Courses: Please cancel at least seven days prior to course start, after this time courses are non-refundable.

Workshops and Events: Please cancel at least 48 hours prior to workshop/event start, after this time workshops/event are non-refundable.

If you do not cancel timely, or are a no-show for class, your account will be charged for the class. If you are a no show for class more than 3 times in a month, your card will be frozen and need to be reactivated manually with Yoga Roots. This cost is 250 SEK. Thank you!

Purchase Policy: By clicking “Place Order” you confirm you have read and accepted our terms and conditions. Cards / memberships are non-refundable unless otherwise noted below.

Return / Refund Policy:

For purchases of cards and passes, there are no refunds offered.

For cancellations of an appointment or class made at least three hours in advance, Be Rooted will provide a refund of any payment or advance deposit.

For no-shows or cancellations of an appointment or class provided less than 3 hours in advance, no refunds or credits will be provided.

For cancellations of workshop made at least 48 hours days in advance, Be Rooted will provide a refund of any payment or advance deposit. For cancellations of a course made at least 7 days in advance, Be Rooted will provide a refund of any payment or advance deposit.

For no-shows or cancellations of a workshop provided less than 48 hours in advance, no refunds or credits will be provided. For no-shows or cancellations of a course provided less than 7 days in advance, no refunds or credits will be provided.

PAYMENT OPTIONS:

You can pay online through MindBody

Pay in the studio with a credit card.

We are a cash free studio.

THE SPACE:

We have a bathroom and a small changing room. Please plan accordingly and come dressed for class. This is for everyone’s health and safety.

The bathroom is handicap adapted.

BEFORE CLASS:

Please register in advance for each class. We are a small studio, so class will be cancelled if there are less than 3 people registered. Class cancellation will be communicated by email – so be sure to check your email before coming to the Studio.

Registration and cancellation can be done in MindBody app or on the web.

If necessary, please cancel your booking within the time period given. See cancellation policy.

AT THE STUDIO:

Arrive at the studio 10-15 minutes before class to allow yourself enough time to get settled in for class. During these times, students will not be let in earlier than 15 minutes before class. If you are early, we kindly ask you to wait outside until the teacher lets you in. If you arrive late, you will not be let into the studio and will be late-charged for the class. 

Bring your own mat, or rent one from us for 25:-kr (not in COVID period). 

Teachers arrive 20 minutes before class to prepare so please do not arrive too early, unless otherwise arranged with the teacher

Please turn off your cell phone before class starts, and leave it in your bag during class.

Leave all jackets, bags and phones in the changing room. Or in the “cubby” area by the door. No bags allowed in the practice space. 

Please speak quietly when you enter the studio. This is our chance to relax and take a pause.

Payments can be made online when booking your class or in the studio.

Our clip cards are valid for 6 months; The Try out cards are valid for 2 weeks and do not include aerial yoga.

We love babies and children, but please bring children only to classes designed for them (Mommy Baby & Kids Yoga classes). Otherwise, the minimum age to participate is 16 years old.