*last updated 28 June 2022*
Weekly Classes: Please cancel at least six hours before class starts, or you will be charged for the class as a late cancellation. If you cancel within 6 hours of the class start time, you will be charged the full fee for the class. If you have a class pass, you will lose a class (clip pass), and for monthly/period card holders your card will be frozen for bookings for 14 days and can only book via email to Yoga Roots. With 3 late cancellations in a month you will be charged a fee of 250 SEK to reactivate your card.
Courses: Please cancel at least seven days prior to course start, after this time courses are non-refundable.
Workshops: Please cancel at least 48 hours prior to workshop/event start for re-booking, after this time workshops/event can not be rebooked and are non-refundable.
Appointments (private 1:1 session) : If cancelled at least 48 hours in advance, Be Rooted will provide a refund of 50% of the payment or advance deposit. No full refunds. Details on rebooking found below under refund policy.
Event Cancellations – this includes company bookings and events, private parties and facility rentals. Event cancellation policies are detailed in our terms and conditions.
Purchase Policy: By clicking “Place Order” you confirm you have read and accepted our terms and conditions. Cards / memberships are non-refundable and non transferable, unless otherwise noted.
Return / Refund Policy:
For purchases of cards and passes, there are no refunds offered.
For cancellations of an appointment (private 1:1 session) at least 48 hours in advance, Be Rooted will provide a refund of 50% of the payment or advance deposit. No full refunds. Rescheduling for cancellation is made to the following week unless otherwise agreed. Appointments can be rescheduled no later than 30 days after the scheduled class time. For no-shows or cancellations of an appointment or class provided less than 48 hours in advance, no refunds or credits will be provided.
For cancellations of an event (private group booking), please see our terms and conditions for full details, section 6.4.
For cancellations of workshop made at least 48 hours in advance, Be Rooted will provide an option to rebook to a future workshop. For no-shows or cancellations of a workshop provided less than 48 hours in advance, no rebooking will be provided. No refunds offered.
For cancellations of a course made at least 7 days in advance, Be Rooted will provide a refund of any payment or advance deposit. For no-shows or cancellations of a course provided less than 7 days in advance, no refunds or credits will be provided.
You can pay online through MindBody (preferred method).
Pay in the studio with a credit card.
We are a cash free studio.
We have a bathroom and a small changing room. Please plan accordingly and come dressed for class when possible to avoid congestion in the changing area. This is for everyone’s health and safety.
The bathroom is handicap adapted.
Please register in advance for each class. Registration, payments and cancellation can be done in MindBody app or on the web. We always recommend using the web browser when booking classes and are not responsible for any technical problems in the app – for questions regarding the app contact Mindbody.
If necessary, please cancel your booking within the time period given. See cancellation policy above.
AT THE STUDIO:
Arrive at the studio 10-15 minutes before class to allow yourself enough time to get settled in for class. Students will not be let in earlier than 15 minutes before class. If you are early, we kindly ask you to wait outside until the teacher lets you in. If you arrive late, you will not be let into the studio and will be late-charged for the class. Doors will lock at class start time and no late students will be let in for respect for other students and their practice time.
Bring your own mat, or rent one from us for 25 SEK
Teachers arrive 20 minutes before class to prepare, and only allow in students from 15 minutes before class starts.
Please turn off your cell phone before class starts, and leave it in your bag during class.
Leave all jackets, bags and phones in the designated area in the reception. No bags, jackets or phones allowed in the practice space. Just water and your yoga mat!
Please speak quietly when you enter the studio. This is our chance to relax and take a pause.
Payments can be made online when booking your class (preferred) or in the studio.
Our clip cards are valid for 6 months; The Try out cards are valid for 2 weeks and do not include aerial yoga.
We love babies and children, but please bring children only to classes designed for them (Mommy Baby & Kids Yoga classes). Otherwise, the minimum age to participate is 16 years old.